Shipping Info

Important Information

  • All deliveries are pending approval and merchandise availability
  • Watch out for emails from us.

 

When will I receive my order?

 

All orders before 12 PST will ship same or next business day (Monday – Friday excluding holidays), depending on processing and carrier pickup time. How quickly you receive your order depends on the shipping method your selected and our processing time.

Total delivery time = Processing Time + Shipping Time

 

Shipping & Handling Charges

 

Shipping & handling charges are calculated based on the method of shipping you selected, your shipping address and the total weight and dimensions of your package.

 

Domestic Shipping Options


Shipping costs are a combination of the base rate of the selected shipping method and the dimensional weight of the package. The base rate shipping prices and delivery options for domestic shipping are as follows:

 

SHIPPING METHOD DELIVERY TIME SHIPPING COST
Economy 6-8 business days $5.99
Standard 3-5 business days $7.99

 

Please note that all timeframes stated above are shipping times. Therefore, to obtain the total delivery time, you will also have to factor in our processing time.

 

International Shipping Options

 

At this time we can only ship to Canada.

For orders to Europe visit our European version: www.horror-shop.com

 

How can I track my order?


As soon as your order has been dispatched, you will receive a shipping confirmation email. In this email, we will include a tracking number with a link to track your order.

You can also look up your Order Status here

 

Undeliverable Packages


Occasionally, packages are returned to us as undeliverable. When this happens, we issue a refund for your merchandise (shipping is non-refundable). We are unable to re-ship orders that are returned to us as undeliverable. If you still wish to receive your item(s), please place a new order. Please note a $14 charge will be automatically applied to all packages that are undeliverable or refused for any reason.