Shipping Policy
Shipping Costs
Most orders at Horror-Shop.com ship for free!
All orders in the contiguous U.S ship for free. Orders to Alaska, Hawaii incur a shipping cost based on the order value. You will see the amount in your shopping cart.
Delivery Times
Once placed, your order will typically be on its way to you within 2-4 business days (usually sooner! During the Halloween season processing times are up to 8 days). As soon as your order has shipped, you will receive a confirmation email you’re your tracking number.
Free Shipping is via ground only. All orders are shipped via USPS, UPS or Fedex (cannot be preselected) depending on item(s) ordered. All orders ship from Charlotte, NC.
Please review your "ship to" address when placing an order to ensure proper delivery. If a package is refused a $15 fee + 20% restocking fee will be imposed for it's return.
In the rare case that an item may be unavailable at the time of purchase, due to our warehouse outlets not updating simultaneously, you will be informed and issued an immediate refund.
International Shipping
We currently do not offer international shipping. For orders to the EU please visit our EU website: Horror-Shop.com/en
